Last Updated: May 2026

Terms Of Use – Medfliq

Welcome to Medfliq. These Terms of Use (“Terms”) govern your access to and use of the Medfliq website, applications, platforms, software solutions, APIs, and related services (collectively referred to as the “Services”).

By accessing or using our Services, you confirm that you have read, understood, and agreed to comply with these Terms. If you do not agree with any part of these Terms, you must discontinue use of the Services immediately.

Section 01

About Medfliq

Medfliq is a healthcare technology company providing AI-powered healthcare intelligence, clinical workflow assistance, analytics platforms, digital health systems, and associated technology solutions for healthcare organizations, professionals, and institutions.

These Terms apply to all Medfliq-operated websites, mobile applications, dashboards, APIs, software platforms, and related services.

Section 02

Eligibility

By using our Services, you confirm that:

You are legally capable of entering into a binding agreement.
You are authorized to use the Services on behalf of yourself or your organization.
You will comply with all applicable laws, regulations, and professional obligations.
Any information provided to Medfliq is accurate, current, and complete.

If you are using the Services on behalf of an organization, institution, or company, you represent that you have the authority to bind that entity to these Terms.

Section 03

User Accounts & Security

Certain features of the Services may require account registration.

You are responsible for:

Maintaining the confidentiality of your account credentials
Restricting unauthorized access to your account
Ensuring that all information associated with your account remains accurate
All activities conducted through your account

You must notify Medfliq immediately if you suspect unauthorized access, misuse, or any security breach involving your account.

Section 04

Acceptable Use

You agree not to use the Services in any manner that:

Violates applicable laws or regulations
Infringes intellectual property or privacy rights
Attempts unauthorized access to systems
Distributes malware or harmful software
Interferes with the functionality of Services
Uploads unlawful, defamatory, or harmful content
Misuses healthcare-related information
Harms minors or vulnerable individuals

Users are solely responsible for ensuring that uploaded content, data, and materials are legally authorized for use.

Section 05

Healthcare & AI Disclaimer

Medfliq’s Services may include AI-assisted healthcare tools, analytics systems, or clinical intelligence technologies intended to support healthcare operations and decision-making.

Unless explicitly stated otherwise:

The Services do not replace professional medical judgment
Outputs generated by AI systems should not be considered standalone medical advice
Healthcare professionals remain responsible for clinical decisions, diagnoses, treatments, and patient care
Users must independently evaluate outputs before relying on them

While we strive for reliability and accuracy, AI-generated insights may occasionally contain limitations or inaccuracies.

Section 06

Intellectual Property Rights

All content, software, trademarks, logos, graphics, designs, text, interfaces, algorithms, and platform components associated with Medfliq are owned by or licensed to Medfliq and are protected under applicable intellectual property laws.

Except where expressly permitted, users may not:

  • Copy, reproduce, distribute, or modify platform materials
  • Reverse engineer or attempt to extract source code
  • Remove proprietary notices or branding
  • Use Medfliq intellectual property without written authorization

All rights not expressly granted remain reserved by Medfliq.

Section 07

Confidentiality

Users may gain access to confidential, proprietary, operational, healthcare-related, or technical information while using the Services.

Both parties agree to:

  • Protect confidential information using reasonable safeguards
  • Use confidential information only for authorized purposes
  • Avoid unauthorized disclosure to third parties

These obligations continue even after termination of access where legally applicable.

Section 08

Data Protection & Privacy

Your use of the Services is also governed by the Medfliq Privacy Policy, which explains how personal information and platform data are collected, processed, stored, and protected.

By using the Services, you consent to the handling of information as described in the Privacy Policy.

Section 09

Third-Party Services

The Services may contain integrations, APIs, or links connected to third-party platforms or external systems.

Medfliq is not responsible for:

  • Third-party content or policies
  • Availability of external platforms
  • Security practices of third-party providers
  • Damages resulting from external services

Users access third-party services at their own discretion and risk.

Section 10

Service Availability

We may update, modify, suspend, or discontinue any portion of the Services at any time without prior notice.

While we aim to maintain uninterrupted access, we do not guarantee that the Services will always be available, secure, error-free, or uninterrupted.

Section 11

Limitation of Liability

To the maximum extent permitted under applicable law, Medfliq and its affiliates, directors, employees, partners, licensors, and service providers shall not be liable for:

Indirect or consequential damages
Loss of profits, revenue, or business
Data loss or service interruptions
Errors, inaccuracies, or delays in outputs
Unauthorized access or security incidents
Reliance on AI-generated insights

Use of the Services is at your own risk.

Section 12

Indemnification

You agree to indemnify and hold harmless Medfliq, its affiliates, employees, officers, and partners from claims, liabilities, damages, costs, or expenses arising from:

  • Your misuse of the Services
  • Violation of these Terms
  • Violation of applicable laws or third-party rights
  • Unauthorized or unlawful use of uploaded content or data
Section 13

Suspension & Termination

Medfliq reserves the right to suspend, restrict, or terminate access to the Services if:

  • These Terms are violated
  • Security risks are identified
  • Fraudulent or unlawful activity is suspected
  • Required by law or regulatory authorities
  • Payments or contractual obligations remain unresolved

Upon termination, rights granted under these Terms immediately cease.

Section 14

Changes to Terms

We may revise or update these Terms periodically to reflect operational, legal, technological, or regulatory changes.

Updated versions will become effective once published on our website. Continued use of the Services after updates indicates acceptance of the revised Terms.

Section 15

Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws of the jurisdiction in which Medfliq operates, without regard to conflict-of-law principles.

Any disputes arising from these Terms or the use of the Services shall be subject to the jurisdiction of competent courts.

Section 16

General Provisions

  • If any provision of these Terms is found unenforceable, the remaining provisions shall continue in effect.
  • Failure to enforce any provision shall not constitute a waiver.
  • These Terms represent the complete agreement between the parties regarding the Services.
  • No partnership, employment, or joint venture relationship is created through use of the Services.
Section 17

Contact Information

For questions, concerns, or legal inquiries related to these Terms, you may contact:

Medfliq Legal & Compliance Division

legal@medfliq.com

www.medfliq.com

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